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Thursday, July 19, 2012

The Never Ending UPS / Google Nexus 7 Saga Continues

I changed the deliver address to my work address on tuesday afternoon - and UPS attempted a second delivery at my home yesterday despite the change.

i dealt with online customer service yesterday afternoon, and they put in a new request to change the delivery address - the local UPS Hub called me to confirm and all was well

until last night, when i get an email update that apparently i called UPS to hold the package and i would be there to pick it up that night - being that the update was generated at 920 PM and i got the email shortly after 10 PM, I don't think so - i certainly didnt make that call.

this morning the local hub called me to tell me that they were trying to track down my package to ensure delivery today - i told him to look up the info on his screen - he asked when i called in the hold - i told him i never did

they will call later to let me know if its on a truck or if i need to pick it up at the hub

hopefully i can close this saga later this afternoon...

3 comments:

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  2. This happenned to me once and it ended up with UPS marking my house as "unsafe" or some other dipshit thing, so that I could never again receive a package of bubble gum without someone signing for it. Took years to get that removed.

    ReplyDelete

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