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Sunday, February 26, 2017

Far West - You Want to Know What's Going On? Don't Expect an Update - Email Gareth - Seriously


So, Gareth, the man who has a project that is over five years late (and has punted the completion date so many times we are now sitting on the 63 excuses / release dates / fairy tales), so late there is a website delegated to it being late, is telling his backers to "email me directly" for news on the project.

Dude! WTF?

Kickstarter updates are supposed to appear on Kickstarter. Not on your Twitter account. Not when some pissed off fool has to track down your email to ask you "can I have my refund now? please!"

But hey, backers are not customers - not that customers are treated any better - Buckaroo Banzai Pre-orders anyone?

Gareth certainly knows the way to turn a successful small press company into an unsuccessful small press company and pissing on your customers - past, present and future, is certainly the way to do it. At least I will say this about Gareth - he is consistent in ignoring his own failure. You almost need to admire that.

Far West. Far Far West. In a galaxy, far far west away...

edit - so some of us can smile in the midst of Gareth's "storytelling"...








4 comments:

  1. Has he been taking communication lessons from Ken Whitman, or the other way around?

    ReplyDelete
    Replies
    1. "The creatures outside looked from pig to man, and from man to pig, and from pig to man again: but already it was impossible to say which was which."

      Delete
  2. I continue to be overjoyed I never funded this... and horrified for those who did :P

    ReplyDelete