I changed the deliver address to my work address on tuesday afternoon - and UPS attempted a second delivery at my home yesterday despite the change.
i dealt with online customer service yesterday afternoon, and they put in a new request to change the delivery address - the local UPS Hub called me to confirm and all was well
until last night, when i get an email update that apparently i called UPS to hold the package and i would be there to pick it up that night - being that the update was generated at 920 PM and i got the email shortly after 10 PM, I don't think so - i certainly didnt make that call.
this morning the local hub called me to tell me that they were trying to track down my package to ensure delivery today - i told him to look up the info on his screen - he asked when i called in the hold - i told him i never did
they will call later to let me know if its on a truck or if i need to pick it up at the hub
hopefully i can close this saga later this afternoon...